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LiveUpload crashes Windows Photo Gallery

May 14, 2010 at 2:51 AM

I did a fresh install of Windows Live Photo Gallery and LiveUpload 3.2.3.  As soon as I click "LiveUpload to Facebook," the Photo Gallery crashes.  I uninstalled everything then reinstalled it all.  Same thing.  Uninstalled everything again, reinstalled Photo Gallery and then 3.2.2 of LiveUpload.  Same thing.  Any idea whats up?

Running Vista 64

Thanks!

Coordinator
May 14, 2010 at 11:22 PM
Can you check if there is a log file on your computer? That would help me diagnose the issue. Depending on when the crash is happening, the log file may not exist. You can find it by doing the following:

1. Click "Start" and then "Run" (on Windows Vista or Windows 7, you can click "Start" and then type "Run" and hit Enter to open it).
2. Paste the following in the Run dialog: %localappdata%\LiveUpload\Facebook
4. Click OK in the Run dialog. This should open up a folder. (If you get an error here, the log file probably doesn't exist.)
3. Email me (willduff@gmail.com) the file "LiveUploadFacebook.log"
Thanks!