Root element is missing. (0x80131940)


Uploading 13 photos to Facebook and saw this error twice - once after Pic3 and again after Pic 6.
Closed Mar 27, 2010 at 4:02 AM by DuFF
This looks like Facebook is returning invalid XML. I've added error handling and tracing, so if you continue to see this problem we can debug it. Please reopen this if the problem persists.


robvolk wrote Sep 23, 2009 at 12:34 AM

I had the same issue and had to reupload the album several times to get all photos uploaded. It bombs out after an arbitrary number of photos - from 1 to 20 or so.

DuFF wrote Oct 6, 2009 at 2:45 AM

  1. Are you guys behind any kind of proxy or corporate network?
  2. Would you be willing (and able) to use Fiddler to send me a network trace? I can give you detailed instructions if you need. You can email me at liveuploadatwillduff.com.
I'd really like to get to the bottom of this. Thanks!

robvolk wrote Oct 6, 2009 at 6:35 PM

I'm not behind any proxy. I'm on my home network - cable modem + netgear router. Let me know what you need from fiddler.

DuFF wrote Oct 14, 2009 at 3:35 AM

I made a page about how to use Fiddler to help me figure out whats going wronger. View it here: http://liveuploadfacebook.codeplex.com/Wiki/View.aspx?title=Fiddler

rayvd wrote Dec 27, 2009 at 7:21 PM

This happened to me as well. Windows 7 Home Ultimate. Happened with around 20 photos selected.. uploade a few then bailed. We just uploaded manually via Facebook.

I had used it to upload smaller numbers of pictures previously (not sure if the amount of pictures selected triggers this or not).

rayvd wrote Dec 27, 2009 at 7:22 PM

I'll try the Fiddler thing shortly to get some more info for you. We are behind a Linksys WRT54G router running stock firmwware (basically a private network). Things do work fine some of the time however.

wrote Feb 2, 2010 at 3:26 AM

wrote Mar 27, 2010 at 4:02 AM

wrote Feb 22, 2013 at 12:36 AM

wrote May 16, 2013 at 11:54 AM