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Wasn't published successfully

May 4, 2010 at 11:49 PM

I keep getting a message after it gets to 100% publish in HD. It says "Your movie wasn't published successfully. Please try again later." I tried multiple times and kept getting the same message. Under more information it says: Uploading "My Movie (3).wmv"...Failed with the following error: "Incorrect signature"

May 14, 2010 at 12:08 AM
Hi Neddy,
There should be a log file on your computer that will help me diagnose the issue. Could you send me this file? You can find it by doing the following:

1. Click "Start" and then "Run" (on Windows Vista or Windows 7, you can click "Start" and then type "Run" and hit Enter to open it).
2. Paste the following in the Run dialog: %localappdata%\LiveUpload\Facebook
4. Click OK in the Run dialog. This should open up a folder.
3. Email me ( the file "LiveUploadFacebook.log"